Privacy Policy

---

Spann & Sons A/C and Heat (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or contact us through online forms, phone, or other digital communication.

By using our website, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name
• Phone number
• Email address
• Physical address
• Service details or questions submitted through contact or service request forms

Non-Personal Information

We may also collect non-identifiable information automatically, such as:

• IP address
• Browser type
• Operating system
• Pages visited on our website
• Referring website or source

This information helps us understand how visitors use our website and improve our services.

How We Use Your Information

We use the information collected for purposes including:

• Responding to service requests and inquiries
• Scheduling HVAC services or providing estimates
• Improving website functionality and customer experience
• Communicating with you regarding services, updates, or promotions
• Maintaining internal records

We do not sell, trade, or rent your personal information to third parties.

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience. Cookies help us understand website traffic and usage patterns. You may choose to disable cookies through your browser settings; however, some features of the website may not function properly as a result.

Third-Party Services

We may use trusted third-party services (such as website hosting, analytics tools, or scheduling software) to assist in operating our website and business. These third parties are required to keep your information confidential and use it only for the purposes specified by us.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to protect your information.

Your Privacy Rights

You may request to:

• Review personal information we have collected about you
• Correct or update your information
• Request deletion of your information, subject to legal or operational requirements

To make such a request, please contact us using the information below.

Children’s Information

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

Spann & Sons A/C and Heat reserves the right to update or change this Privacy Policy at any time. Updates will be posted on this page with the revised effective date.

Contact Information

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Spann & Sons A/C and Heat

📞 251-786-2154