SMS Terms & Conditions

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By opting in to receive text messages from Spann & Sons A/C and Heat (“we,” “our,” or “us”), you agree to the following SMS Terms & Conditions.

SMS Program Description

Spann & Sons A/C and Heat may send text messages (SMS) for purposes including but not limited to:

• Appointment confirmations and reminders
• Service updates or technician arrival notifications
• Follow-up communication related to HVAC service requests

Messages are transactional and service-related, not promotional unless explicitly stated.

Opt-In Consent

You may opt in to receive SMS messages by:

• Submitting your phone number through our website contact or service request forms
• Requesting service by phone and verbally consenting to receive text messages
• Initiating a text message conversation with us

Your consent to receive SMS messages is not a condition of purchase.

Message Frequency & Charges

• Message frequency may vary based on service activity
• Message and data rates may apply depending on your mobile carrier and plan

Spann & Sons A/C and Heat is not responsible for any carrier charges incurred.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying:

STOP

After opting out, you will no longer receive text messages from us unless you re-initiate contact or provide new consent.

For assistance, reply HELP or contact us directly at 251-786-2154.